POST api/support/create/ticket

This endpoint has been sunsetted and is no longer supported. All requests will result in a 400 Bad Request response.

Request Information

Authentication Method

URI Parameters

None.

Body Parameters

Name	Description	Type	Additional information
requesterEmail	Valid email address for requesting support agent	string	Required A valid email address
subject	Short description of the issue	string	Required
body	All the details regarding the issue	string	Required
tags	Array of tags used for classifying the issue	Collection of string
priority		string
referenceId	Partner's internal refernce id if desired	string
accountToken	Token of account referenced in the ticket if desired	string

Request Formats

application/json, text/json

Sample:

{
  "requesterEmail": "support@partner.com",
  "subject": "Campaign Setup Help",
  "body": "Help me setup my campaign please",
  "tags": [
    "Campaign Setup",
    "SEM"
  ],
  "priority": "normal",
  "referenceId": "Support0001",
  "accountToken": "aaaaaaaaAaaaaaaa"
}

application/xml, text/xml

Sample:

<SupportTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SiteWit.PartnerAPI.Models.CreateModels">
  <accountToken>aaaaaaaaAaaaaaaa</accountToken>
  <body>Help me setup my campaign please</body>
  <priority>normal</priority>
  <referenceId>Support0001</referenceId>
  <requesterEmail>support@partner.com</requesterEmail>
  <subject>Campaign Setup Help</subject>
  <tags xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>Campaign Setup</d2p1:string>
    <d2p1:string>SEM</d2p1:string>
  </tags>
</SupportTicket>

Response Information

Successful Response:

Resource Description

Support Ticket

Name	Description	Type	Additional information
id		integer

Response Formats

application/json, text/json

Sample:

{
  "id": 123456
}

application/xml, text/xml

Sample:

<SupportTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SiteWit.PartnerAPI.Models.ReturnModels">
  <id>123456</id>
</SupportTicket>